Starlink problems in September 2023
44 Starlink problems were reported in September 2023 across 19 countries. Most reports came from Indonesia, Australia, Zimbabwe. The most common type was regulatory & licensing.
By country
Courts and regulators this month
Regulatory & licensing
Starlink and Ukraine: Musk Responds to Claims He Secretly Shut Down Access in Crimea
2 sources
- Commersant.ge7 Sep 2023
- Snopes8 Sep 2023
MCMC says no co-existence study done before Starlink was licensed in Malaysia
Malaysia's regulator acknowledged that no interference co-existence study was carried out before Starlink received its licence. Starlink was also allowed to be 100% foreign-owned.
3 sources
- SoyaCincau8 Sep 2023
- SoyaCincau8 Sep 2023
- Malay Mail8 Sep 2023
Zimbabwe confirms Starlink has applied for operating licence
1 source
- TechCabal19 Sep 2023
Chad's regulator declares possession and sale of Starlink terminals illegal
ARCEP Chad said selling, installing and using Starlink terminals without authorisation was illegal. It warned of one to five years in prison and fines of 100–200 million CFA francs.
2 sources
- Tchadinfos22 Sep 2023
- We Are Tech Africa22 Sep 2023
Pricing & price hikes
Starlink en México: precios, paquetes, cobertura y lo que debes saber
2 sources
- Código Espagueti4 Sep 2023
- WIRED6 Sep 2023
Starlink, el servicio de internet de Elon Musk, baja sus precios en México
4 sources
- El Sol de México6 Sep 2023
- Expansión7 Sep 2023
- DineroenImagen7 Sep 2023
- Infobae9 Sep 2023
Menguak Alasan Tarif Internet Starlink Mahal Dibanding Seluler
1 source
- detikInet8 Sep 2023
Luhut Ingin Harga Internet Starlink di RI Murah, Padahal...
1 source
- detikInet14 Sep 2023
Starlink Brasil: preço e como comprar (com passo a passo)
1 source
- SoCientífica24 Sep 2023
Outages & downtime
Elon Musk's Starlink back online after mass outages
1 source
- RNZ13 Sep 2023
スペースXのスターリンク、1時間の障害に見舞われる
1 source
- データセンターカフェ14 Sep 2023
Consumer complaints
Installing Starlink: No more internet problems!
1 source
- RVtravel16 Sep 2023
Elon Musk Jokes about Iranian Complaint Letter against Starlink
1 source
- IranWire19 Sep 2023
Billing & refunds
Customer support
How to Reach Starlink Customer Service
1 source
- PCMag UK6 Sep 2023
How to Reach Starlink Customer Service
1 source
- PCMag Australia7 Sep 2023
Speed & performance
衛星通信「スターリンク」、Webサイトで通信速度や遅延時間をチェック可能に
1 source
- ケータイ Watch7 Sep 2023
Account & policy changes
Musk confirms refusing Ukrainian request to enable Starlink near Crimea
Following excerpts from Walter Isaacson's biography, Musk said he declined an emergency Ukrainian request to activate Starlink up to Sevastopol for an attack on Russia's fleet, while disputing that SpaceX had deactivated anything.
2 sources
- Yahoo News (Reuters)7 Sep 2023
- Mezha8 Sep 2023
ACMA finds Starlink breached promotion rules over 'limited time offer'
ACMA found that Starlink advertised a limited-time offer without stating an end date, breaching the Telecommunications Consumer Protections Code. It directed Starlink to comply, with possible penalties of up to $250,000 for breaching the direction.
1 source
- iTWire19 Sep 2023


